SHIPPING POLICY
Standard linen orders ship Monday–Friday via UPS Ground at a flat rate of $75 per order. Custom linen orders are excluded from this flat rate; shipping charges are quoted separately before the order is confirmed. Estimated transit time is 1–8 business days after shipment. Orders are accepted for delivery within the United States only.
White glove services are available for an additional charge.
Expedited shipping may be available for select items at an additional charge.
Iron beds ship freight collect, with freight charges paid by the customer.
Orders of $1,000 or more require a signature upon delivery.
RETURN POLICY
Thank you for your purchase. We hope you are happy with your selection. If you are not completely satisfied, eligible items may be returned for a refund of the merchandise purchase price, subject to the conditions and exclusions below.
RETURNS
All returns must be postmarked within fourteen (14) days of delivery. Returned items must be in new and unused condition, in their original packaging, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email Customer Service at trish@trishbennetthome.com. to obtain a Return Merchandise Authorization (RMA) number.After receiving your RMA number, securely package the item in its original packaging and mail it to:
Trish Bennett Textiles
Attn: Returns
RMA #: Include your assigned number
12 Gay Road, Unit #2672
East Hampton, NY 11937 United States
Please note that return costs will be covered and arranged by the customer.
REFUNDS
After receiving and inspecting your return, we will notify you by email whether it has been approved. Approved refunds will be issued to your original method of payment. The time it takes for the credit to appear on your account depends on your bank or card issuer.
NON-RETURNABLE ITEMS
Gift certificates are non-refundable.
The following items cannot be returned:
Custom-made orders
All bath products, including soaps, body washes, perfumes, candles, etc.
Monogrammed items
Personalized or inscribed items
Laundered or used items
Items not in their original packaging and condition
Items marked final sale
Items outside the fourteen (14) day return period
Items not purchased from trishbennetthome.com
DEFECTIVE OR DAMAGED PRODUCTS
For defective or damaged products, please contact us at the email address or phone number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
Via Phone : Call Trish Bennett Home
Last updated 09.22.26